These Terms & Conditions (“Terms”) govern your access to and use of Consult Your Doctor (the “Platform”), accessible via consultyourdoctor.de, our mobile web applications, and our dedicated portals for patients, doctors, hospitals, diagnostic centres, and administrative staff. The Platform is owned and operated by Zebrold International Holdings Pvt Ltd (“Company”, “we”, “us”, or “our”).

By creating an account, signing in, scheduling an appointment, ordering diagnostic tests, or otherwise using the Platform, you enter into a legally binding agreement and agree to be bound by these Terms and our Privacy Policy. If you do not agree to these Terms, you must not use or access the Platform.

Consult Your Doctor operates strictly as a digital technology intermediary and healthcare communication platform. We facilitate discovery, appointment scheduling, teleconsultation communication, hospital bed coordination, diagnostic test ordering, fee collection, and digital health records management.

• Independent Healthcare Providers: All doctors, hospitals, clinics, and diagnostic centres listed on the Platform (“Healthcare Partners”) are independent third-party professional providers. They are solely responsible for the medical care, clinical advice, diagnoses, treatment plans, prescriptions, sample analyses, and lab reports they issue. We do not practice medicine, operate medical clinics, or supervise clinicians in their professional judgment.
• No Doctor-Patient Relationship with the Platform: The use of our technology does not create a doctor-patient relationship between you and Consult Your Doctor. The doctor-patient relationship exists strictly between you and your chosen healthcare professional.
• NOT for Medical Emergencies: The Platform is NOT designed or equipped for emergency medical care. If you experience severe chest pain, shortness of breath, sudden numbness, uncontrolled bleeding, poisoning, suicidal ideation, or any life-threatening situation, call India’s national emergency number 108 immediately or proceed to the nearest emergency casualty ward.
• General Health Information: Health articles, educational resources, and answers generated by Zebrold AI are for general informational purposes only and do not constitute clinical medical advice. Always consult a qualified medical doctor for any health questions.

• Age & Legal Capacity: You must be at least 18 years of age and possess the legal capacity to form a binding contract. If you are booking care for a minor (under 18) or a dependent family member, you represent that you are their parent or legal guardian and have lawful authority to share their health details and make healthcare decisions on their behalf.
• Authentication & Security: Patients sign in securely using their mobile number and a time-sensitive One-Time Password (OTP). Partner doctors, hospitals, and diagnostic staff sign in with registered credentials; any temporary passwords issued must be reset upon initial sign-in. You are responsible for safeguarding your login credentials and devices.
• Accuracy of Medical Information: You must provide accurate, current, and complete health data, including known drug allergies, active medications, pregnancy status, pre-existing conditions, and past surgeries. Concealing or misrepresenting health information can severely compromise clinical care.
• Account Confidentiality: You must notify us immediately at info@zebrold.de if you suspect unauthorized access or any security breach involving your account.

• Doctor Consultations: When booking a consultation online, you pay a booking fee of ₹69 to Consult Your Doctor. This is the only amount collected online. The doctor’s consultation fee is set by the hospital, shown on the doctor’s profile page, and paid directly at the hospital counter at your visit; it is never collected online or added to the booking total. Consultations take place in person at the doctor’s hospital or clinic.
• Diagnostic Lab Tests: When booking lab tests online, you pay a booking fee of 15% of each booked test’s price to Consult Your Doctor. The tests themselves, and any home sample collection fee, are paid to the diagnostic centre at your visit and are never collected online.
• Payment Processing: Online payments are processed through our authorized payment gateway partner, PayU. All online transactions are encrypted via industry-standard protocols. We do not store credit/debit card numbers or netbanking credentials on our servers.
• Front-Desk Payments: When registering or checking in directly at a partner hospital or diagnostic centre front desk, patients settle charges directly with the facility via UPI (scanning the facility’s QR code) or cash. Desk bookings carry no booking fee.
• Booking Confirmation: An online booking is confirmed once the booking fee is captured; a desk booking once the front desk has taken payment. Unpaid online reservations may be released after a hold period to keep appointment slots open for other patients.
• Taxes: The booking fees are inclusive of applicable taxes unless explicitly indicated otherwise.

• Patient Cancellations: If you cancel at least 2 hours before the scheduled slot, you get a full refund of the booking fee. To cancel or reschedule, contact our support team with your booking ID.
• Provider Cancellations: If the doctor, hospital or diagnostic centre cancels, you get a full refund of the booking fee, or a reschedule if you prefer.
• Non-Refundable Services: Once a consultation has commenced or been completed, or once a biological sample has been collected for laboratory testing, the associated fees become non-refundable.
• Patient Missed Appointments (No-Shows): If you don’t arrive for your appointment and didn’t cancel at least 2 hours in advance, the booking may be marked as missed and the booking fee is not refunded.
• Refund Timeline: Refunds go back to the original payment method (card, UPI or netbanking) within 5–7 working days.

• Prescription Validity & Authentication: Prescriptions generated through the Platform are written, reviewed, and authorized exclusively by the attending registered medical practitioner. Each digital prescription carries a unique prescription identification code and a scannable verification barcode for pharmacist validation.
• 30-Day Standard Validity: Unless the prescribing clinician explicitly specifies an alternate duration on the prescription document, a prescription is legally valid for a maximum period of 30 days from its date of issuance. Prescription refills require a follow-up consultation unless ongoing refills are explicitly authorized.
• Restricted & Schedule X Medications: Clinicians on the Platform adhere strictly to the National Medical Commission (NMC) Telemedicine Practice Guidelines. Specific habit-forming, narcotic, and Schedule X pharmaceuticals cannot and will not be prescribed via teleconsultation.
• Diagnostic Laboratory Reports: Diagnostic reports are analyzed, generated, and electronically certified by the respective partner diagnostic laboratory. Diagnostic results must be interpreted by your treating physician in conjunction with your clinical history.
• Secure Health Document Access: Medical records, prescriptions, and lab test reports are stored with end-to-end access controls. Download links generated in your profile are time-limited signed URLs that expire automatically to protect your privacy.

• Bed Allocation: The Platform facilitates hospital bed tracking and inpatient reservations (such as General Ward, Semi-Private, Deluxe Private, and ICU). Bed availability shown on the Platform reflects data provided by partner hospitals.
• Hospital Clinical Responsibility: The partner hospital is solely responsible for clinical admissions, bedside nursing, surgical procedures, medication administration, and patient safety throughout any inpatient stay.
• Admission Documentation & Welcome Letters: Patients admitted to partner hospitals receive an official digital Admission Welcome Letter outlining admission date, treating consultant, allocated ward/bed number, and hospital emergency contact details.
• Inpatient Billing & Discharge: Daily bed charges, procedure fees, and ancillary medical services incurred during a hospital admission are billed and settled directly with the hospital according to their published tariff and insurance arrangements.

Zebrold AI is our proprietary intelligent health assistant integrated throughout the Platform. It provides multilingual guidance, helps patients search for medical specialists and lab tests, answers general questions about Platform features, and coordinates post-consultation follow-up.

• NOT a Licensed Physician: Zebrold AI is an assistive algorithmic technology. It cannot formulate a medical diagnosis, prescribe drugs, or alter clinical treatment regimens. Every medical recommendation or prescription is issued solely by a human registered medical practitioner.
• Prescription Safety Checks: Where AI tools assist clinicians by scanning draft prescriptions for potential dosage abnormalities, duplicate medications, or known drug-allergy interactions, these automated alerts are advisory only. The prescribing doctor retains complete discretion and final responsibility.
• Automated Follow-Up & Adherence: With your consent, Zebrold AI may send automated follow-up messages via WhatsApp, SMS, or email to remind you of prescribed medication schedules and enquire about your recovery progress.
• Worsening Symptoms: If you report deteriorating health conditions or red-flag symptoms to Zebrold AI, the system will urge you to contact your treating doctor immediately or call 108.

• Verified Patient Feedback: Only patients who have completed a booked consultation or diagnostic test through the Platform are permitted to submit ratings and written reviews.
• Privacy Protection: To protect patient confidentiality, published reviews display only your first name and the initial of your last name (for example, "Rahul S."). Sensitive health details should never be included in reviews.
• Authenticity & Moderation: We do not compensate reviewers, manipulate ratings, or artificially boost provider profiles. We reserve the right to remove reviews that contain abusive language, hate speech, false statements, defamation, or private medical details.

Healthcare practitioners, hospital administrators, diagnostic laboratory operators, and clinical staff utilizing our partner portals agree to:

• Maintain active, unrestricted professional registrations with the National Medical Commission (NMC), State Medical Councils, or accredited regulatory authorities, and immediately notify us of any suspension or inquiry;
• Exercise independent professional medical judgment and uphold the highest clinical standards of care for every patient consultation;
• Ensure all doctor credentials, qualifications, consultation fees, lab test menus, bed availability, and operational hours displayed on the Platform are truthful, accurate, and kept up to date;
• Strictly protect patient health information under the Digital Personal Data Protection Act, 2023 (DPDP Act) and applicable medical council regulations, accessing patient records strictly on a clinical need-to-know basis;
• Accurately record and reconcile all front-desk transactions (cash and UPI payments) collected on site, and honor all confirmed appointment slots;
• Safeguard staff portal credentials and immediately report any suspected credential compromise or unauthorized access to our security team.

When accessing or using the Platform, you agree not to:

• Use the Platform for any unlawful, deceptive, fraudulent, or harmful purpose;
• Impersonate any person or entity, falsify patient identity, or book consultations using stolen payment information;
• Access or attempt to access medical records, patient databases, or portal areas for which you have not been granted explicit authorization;
• Probe, scan, reverse engineer, decompile, or test the vulnerability of the Platform or breach its security measures;
• Scrape, crawl, harvest, or index physician profiles, test rates, hospital listings, or platform content using automated scripts or bots;
• Upload or transmit malicious code, malware, viruses, or disruptive files.

Violations of this Acceptable Use Policy may result in immediate account termination, revocation of portal credentials, and referral to law enforcement authorities.

All rights, title, and interest in and to the Platform—including but not limited to software code, algorithms, interface designs, trademarks, the “Consult Your Doctor” and “Zebrold” brand names and logos, clinical PDF formatting templates, and curated content—belong exclusively to Zebrold International Holdings Pvt Ltd or its licensors.

You are granted a limited, personal, non-exclusive, non-transferable, revocable license to access and use the Platform strictly for personal healthcare management or authorized professional care delivery in accordance with these Terms.

• Platform Availability: While we strive to maintain uninterrupted service availability, we do not warrant that the Platform will always be error-free, uninterrupted, or free from temporary technical disruptions.
• Clinical Disclaimer: Consult Your Doctor is an intermediary platform and is NOT liable for any medical negligence, misdiagnosis, treatment error, surgical outcome, delayed lab report, or clinical omission attributable to any independent doctor, hospital, or diagnostic laboratory.
• Monetary Cap: To the maximum extent permitted by applicable law, our aggregate liability for any claims arising out of or related to your use of the Platform shall be strictly capped at the total amount in booking fees actually paid by you to Consult Your Doctor in the 12 months preceding the event giving rise to liability.
• Consumer Rights: Nothing in these Terms shall limit or exclude any statutory rights that cannot be waived under Indian consumer protection laws.

Your privacy and the security of your health data are of paramount importance. Our collection, processing, encryption, and sharing of personal data and medical records are governed by our Privacy Policy, which is incorporated into and forms an integral part of these Terms.

We may revise and update these Terms periodically to reflect changes in our services, technological upgrades, regulatory requirements, or legal standards. The “Last Updated” date at the top of this document indicates the effective date of the latest version. For material modifications, we will provide prominent notice through the Platform or via registered email. Continued use of the Platform following updated Terms constitutes your acceptance.

These Terms and any dispute or claim arising out of or in connection with them shall be governed by and construed in accordance with the laws of India. Any legal suit, action, or proceeding arising out of or related to these Terms shall be instituted exclusively in the competent courts located in India.

• Zebrold International Holdings Pvt Ltd, operating Consult Your Doctor
• Address: Bockenheimer Landstrasse 17-19, 60325 Frankfurt am Main, Germany
• Email: info@zebrold.de
• Phone: +49 69 21004800

Grievance Officer: In accordance with the Information Technology Act, 2000 and the Digital Personal Data Protection Act, 2023, you may address grievances to our designated Grievance Officer:

• Attention: Grievance Officer, Zebrold International Holdings Pvt Ltd
• Email: info@zebrold.de (with subject line: “Grievance Redressal”)
• Phone: +49 69 21004800
• Response Timeline: All grievances will be acknowledged within 48 hours of receipt and addressed within 30 days.

These Terms & Conditions (“Terms”) govern your access to and use of Consult Your Doctor (the “Platform”), accessible via consultyourdoctor.de, our mobile web applications, and our dedicated portals for patients, doctors, hospitals, diagnostic centres, and administrative staff. The Platform is owned and operated by Zebrold International Holdings Pvt Ltd (“Company”, “we”, “us”, or “our”).

By creating an account, signing in, scheduling an appointment, ordering diagnostic tests, or otherwise using the Platform, you enter into a legally binding agreement and agree to be bound by these Terms and our Privacy Policy. If you do not agree to these Terms, you must not use or access the Platform.

Consult Your Doctor operates strictly as a digital technology intermediary and healthcare communication platform. We facilitate discovery, appointment scheduling, teleconsultation communication, hospital bed coordination, diagnostic test ordering, fee collection, and digital health records management.

• Independent Healthcare Providers: All doctors, hospitals, clinics, and diagnostic centres listed on the Platform (“Healthcare Partners”) are independent third-party professional providers. They are solely responsible for the medical care, clinical advice, diagnoses, treatment plans, prescriptions, sample analyses, and lab reports they issue. We do not practice medicine, operate medical clinics, or supervise clinicians in their professional judgment.
• No Doctor-Patient Relationship with the Platform: The use of our technology does not create a doctor-patient relationship between you and Consult Your Doctor. The doctor-patient relationship exists strictly between you and your chosen healthcare professional.
• NOT for Medical Emergencies: The Platform is NOT designed or equipped for emergency medical care. If you experience severe chest pain, shortness of breath, sudden numbness, uncontrolled bleeding, poisoning, suicidal ideation, or any life-threatening situation, call India’s national emergency number 108 immediately or proceed to the nearest emergency casualty ward.
• General Health Information: Health articles, educational resources, and answers generated by Zebrold AI are for general informational purposes only and do not constitute clinical medical advice. Always consult a qualified medical doctor for any health questions.

• Age & Legal Capacity: You must be at least 18 years of age and possess the legal capacity to form a binding contract. If you are booking care for a minor (under 18) or a dependent family member, you represent that you are their parent or legal guardian and have lawful authority to share their health details and make healthcare decisions on their behalf.
• Authentication & Security: Patients sign in securely using their mobile number and a time-sensitive One-Time Password (OTP). Partner doctors, hospitals, and diagnostic staff sign in with registered credentials; any temporary passwords issued must be reset upon initial sign-in. You are responsible for safeguarding your login credentials and devices.
• Accuracy of Medical Information: You must provide accurate, current, and complete health data, including known drug allergies, active medications, pregnancy status, pre-existing conditions, and past surgeries. Concealing or misrepresenting health information can severely compromise clinical care.
• Account Confidentiality: You must notify us immediately at info@zebrold.de if you suspect unauthorized access or any security breach involving your account.

• Doctor Consultations: When booking a consultation online, you pay a booking fee of ₹69 to Consult Your Doctor. This is the only amount collected online. The doctor’s consultation fee is set by the hospital, shown on the doctor’s profile page, and paid directly at the hospital counter at your visit; it is never collected online or added to the booking total. Consultations take place in person at the doctor’s hospital or clinic.
• Diagnostic Lab Tests: When booking lab tests online, you pay a booking fee of 15% of each booked test’s price to Consult Your Doctor. The tests themselves, and any home sample collection fee, are paid to the diagnostic centre at your visit and are never collected online.
• Payment Processing: Online payments are processed through our authorized payment gateway partner, PayU. All online transactions are encrypted via industry-standard protocols. We do not store credit/debit card numbers or netbanking credentials on our servers.
• Front-Desk Payments: When registering or checking in directly at a partner hospital or diagnostic centre front desk, patients settle charges directly with the facility via UPI (scanning the facility’s QR code) or cash. Desk bookings carry no booking fee.
• Booking Confirmation: An online booking is confirmed once the booking fee is captured; a desk booking once the front desk has taken payment. Unpaid online reservations may be released after a hold period to keep appointment slots open for other patients.
• Taxes: The booking fees are inclusive of applicable taxes unless explicitly indicated otherwise.

• Patient Cancellations: If you cancel at least 2 hours before the scheduled slot, you get a full refund of the booking fee. To cancel or reschedule, contact our support team with your booking ID.
• Provider Cancellations: If the doctor, hospital or diagnostic centre cancels, you get a full refund of the booking fee, or a reschedule if you prefer.
• Non-Refundable Services: Once a consultation has commenced or been completed, or once a biological sample has been collected for laboratory testing, the associated fees become non-refundable.
• Patient Missed Appointments (No-Shows): If you don’t arrive for your appointment and didn’t cancel at least 2 hours in advance, the booking may be marked as missed and the booking fee is not refunded.
• Refund Timeline: Refunds go back to the original payment method (card, UPI or netbanking) within 5–7 working days.

• Prescription Validity & Authentication: Prescriptions generated through the Platform are written, reviewed, and authorized exclusively by the attending registered medical practitioner. Each digital prescription carries a unique prescription identification code and a scannable verification barcode for pharmacist validation.
• 30-Day Standard Validity: Unless the prescribing clinician explicitly specifies an alternate duration on the prescription document, a prescription is legally valid for a maximum period of 30 days from its date of issuance. Prescription refills require a follow-up consultation unless ongoing refills are explicitly authorized.
• Restricted & Schedule X Medications: Clinicians on the Platform adhere strictly to the National Medical Commission (NMC) Telemedicine Practice Guidelines. Specific habit-forming, narcotic, and Schedule X pharmaceuticals cannot and will not be prescribed via teleconsultation.
• Diagnostic Laboratory Reports: Diagnostic reports are analyzed, generated, and electronically certified by the respective partner diagnostic laboratory. Diagnostic results must be interpreted by your treating physician in conjunction with your clinical history.
• Secure Health Document Access: Medical records, prescriptions, and lab test reports are stored with end-to-end access controls. Download links generated in your profile are time-limited signed URLs that expire automatically to protect your privacy.

• Bed Allocation: The Platform facilitates hospital bed tracking and inpatient reservations (such as General Ward, Semi-Private, Deluxe Private, and ICU). Bed availability shown on the Platform reflects data provided by partner hospitals.
• Hospital Clinical Responsibility: The partner hospital is solely responsible for clinical admissions, bedside nursing, surgical procedures, medication administration, and patient safety throughout any inpatient stay.
• Admission Documentation & Welcome Letters: Patients admitted to partner hospitals receive an official digital Admission Welcome Letter outlining admission date, treating consultant, allocated ward/bed number, and hospital emergency contact details.
• Inpatient Billing & Discharge: Daily bed charges, procedure fees, and ancillary medical services incurred during a hospital admission are billed and settled directly with the hospital according to their published tariff and insurance arrangements.

Zebrold AI is our proprietary intelligent health assistant integrated throughout the Platform. It provides multilingual guidance, helps patients search for medical specialists and lab tests, answers general questions about Platform features, and coordinates post-consultation follow-up.

• NOT a Licensed Physician: Zebrold AI is an assistive algorithmic technology. It cannot formulate a medical diagnosis, prescribe drugs, or alter clinical treatment regimens. Every medical recommendation or prescription is issued solely by a human registered medical practitioner.
• Prescription Safety Checks: Where AI tools assist clinicians by scanning draft prescriptions for potential dosage abnormalities, duplicate medications, or known drug-allergy interactions, these automated alerts are advisory only. The prescribing doctor retains complete discretion and final responsibility.
• Automated Follow-Up & Adherence: With your consent, Zebrold AI may send automated follow-up messages via WhatsApp, SMS, or email to remind you of prescribed medication schedules and enquire about your recovery progress.
• Worsening Symptoms: If you report deteriorating health conditions or red-flag symptoms to Zebrold AI, the system will urge you to contact your treating doctor immediately or call 108.

• Verified Patient Feedback: Only patients who have completed a booked consultation or diagnostic test through the Platform are permitted to submit ratings and written reviews.
• Privacy Protection: To protect patient confidentiality, published reviews display only your first name and the initial of your last name (for example, "Rahul S."). Sensitive health details should never be included in reviews.
• Authenticity & Moderation: We do not compensate reviewers, manipulate ratings, or artificially boost provider profiles. We reserve the right to remove reviews that contain abusive language, hate speech, false statements, defamation, or private medical details.

Healthcare practitioners, hospital administrators, diagnostic laboratory operators, and clinical staff utilizing our partner portals agree to:

• Maintain active, unrestricted professional registrations with the National Medical Commission (NMC), State Medical Councils, or accredited regulatory authorities, and immediately notify us of any suspension or inquiry;
• Exercise independent professional medical judgment and uphold the highest clinical standards of care for every patient consultation;
• Ensure all doctor credentials, qualifications, consultation fees, lab test menus, bed availability, and operational hours displayed on the Platform are truthful, accurate, and kept up to date;
• Strictly protect patient health information under the Digital Personal Data Protection Act, 2023 (DPDP Act) and applicable medical council regulations, accessing patient records strictly on a clinical need-to-know basis;
• Accurately record and reconcile all front-desk transactions (cash and UPI payments) collected on site, and honor all confirmed appointment slots;
• Safeguard staff portal credentials and immediately report any suspected credential compromise or unauthorized access to our security team.

When accessing or using the Platform, you agree not to:

• Use the Platform for any unlawful, deceptive, fraudulent, or harmful purpose;
• Impersonate any person or entity, falsify patient identity, or book consultations using stolen payment information;
• Access or attempt to access medical records, patient databases, or portal areas for which you have not been granted explicit authorization;
• Probe, scan, reverse engineer, decompile, or test the vulnerability of the Platform or breach its security measures;
• Scrape, crawl, harvest, or index physician profiles, test rates, hospital listings, or platform content using automated scripts or bots;
• Upload or transmit malicious code, malware, viruses, or disruptive files.

Violations of this Acceptable Use Policy may result in immediate account termination, revocation of portal credentials, and referral to law enforcement authorities.

All rights, title, and interest in and to the Platform—including but not limited to software code, algorithms, interface designs, trademarks, the “Consult Your Doctor” and “Zebrold” brand names and logos, clinical PDF formatting templates, and curated content—belong exclusively to Zebrold International Holdings Pvt Ltd or its licensors.

You are granted a limited, personal, non-exclusive, non-transferable, revocable license to access and use the Platform strictly for personal healthcare management or authorized professional care delivery in accordance with these Terms.

• Platform Availability: While we strive to maintain uninterrupted service availability, we do not warrant that the Platform will always be error-free, uninterrupted, or free from temporary technical disruptions.
• Clinical Disclaimer: Consult Your Doctor is an intermediary platform and is NOT liable for any medical negligence, misdiagnosis, treatment error, surgical outcome, delayed lab report, or clinical omission attributable to any independent doctor, hospital, or diagnostic laboratory.
• Monetary Cap: To the maximum extent permitted by applicable law, our aggregate liability for any claims arising out of or related to your use of the Platform shall be strictly capped at the total amount in booking fees actually paid by you to Consult Your Doctor in the 12 months preceding the event giving rise to liability.
• Consumer Rights: Nothing in these Terms shall limit or exclude any statutory rights that cannot be waived under Indian consumer protection laws.

Your privacy and the security of your health data are of paramount importance. Our collection, processing, encryption, and sharing of personal data and medical records are governed by our Privacy Policy, which is incorporated into and forms an integral part of these Terms.

We may revise and update these Terms periodically to reflect changes in our services, technological upgrades, regulatory requirements, or legal standards. The “Last Updated” date at the top of this document indicates the effective date of the latest version. For material modifications, we will provide prominent notice through the Platform or via registered email. Continued use of the Platform following updated Terms constitutes your acceptance.

These Terms and any dispute or claim arising out of or in connection with them shall be governed by and construed in accordance with the laws of India. Any legal suit, action, or proceeding arising out of or related to these Terms shall be instituted exclusively in the competent courts located in India.

• Zebrold International Holdings Pvt Ltd, operating Consult Your Doctor
• Address: Bockenheimer Landstrasse 17-19, 60325 Frankfurt am Main, Germany
• Email: info@zebrold.de
• Phone: +49 69 21004800

Grievance Officer: In accordance with the Information Technology Act, 2000 and the Digital Personal Data Protection Act, 2023, you may address grievances to our designated Grievance Officer:

• Attention: Grievance Officer, Zebrold International Holdings Pvt Ltd
• Email: info@zebrold.de (with subject line: “Grievance Redressal”)
• Phone: +49 69 21004800
• Response Timeline: All grievances will be acknowledged within 48 hours of receipt and addressed within 30 days.